Is your inbox overflowing? Are you still waiting for important information that you asked for last week? This workshop will help you to develop the quality and effectiveness of your emails so that you can achieve your goals at work. Discover how to connect with your reader, be clear and concise, write action-oriented emails and adapt your style to each purpose and message.

You will be introduced to the POWER writing process and the 6 Cs of professional email writing. You will also write emails and receive feedback from your trainer and other course participants on how to improve.

Who should attend?

Anyone who wants to improve the quality and effectiveness of their emails.

Learning outcomes

After attending this workshop you will be able to:

•  plan and organise your email writing to fit your purpose

•  adapt your emails to different audiences and situations

•  write and edit your emails to make them clear, concise and easy to understand.